READ & SHOP NOW
We are beyond thrilled to have you back in our stores. In line with the guidance
of the government and health experts, we’ve introduced several protection and social distancing measures to
keep our MECCA community - our passionate team members and much-loved customers - safe. We do so appreciate
your patience and support as we work through this together.
We’ve had to restrict the number of people we can have in-store at any one time,
and we’ve ensured that the maximum occupancy at any of our stores is lower than the recommended social
distancing guidelines (just to be extra safe!). Our team will be on hand to help manage this.
For those who are feeling unwell, we encourage you to stay at home and our super
helpful customer service team will be on hand to help you order your product. You can chat to our team and
order via our Virtual Services or online.
As an added health and safety measure, we will be temperature-checking all our
store team members and customers prior to entry. The advice we have been given is that temperature readings
should be lower than 37.4 degrees to ensure a safe environment.
We have hand-sanitation stations located at the entrance to our stores, at the
point-of-sale and at various other locations within the store. We will do all that we can to ensure you can
always keep your hands clean.
We’re doubling down on the cleaning and disinfecting of all surfaces frequently,
and we have dedicated Hygiene Heroes at every store making sure everything always stays clean.
You’ll see lots of reminders in store to ensure we’re always keeping a safe 1.5m
away from each other.
Currently, we are operating with a no-touch service policy, but there are so
many ways we can help service you. Talk to us about other ways we can help.
Our product testers are in isolation, but our Mecca team members are on standby
to help you safely test anything you’d like to try.
We can only take card transactions right now, and we’re disinfecting POS
and pin-pads between every single customer.
Take care,The MECCA Team