To our much-loved MECCA community

These are difficult and disorienting times we find ourselves in. We’ve tried to keep our doors open, operating with rigorous health and safety measures to protect our customers and our team. However, based on the revised advice of the Government over the last few days and the challenges in adhering to the increasingly stringent social distancing measures, we have no choice but to temporarily close our stores from today, as nothing is more important to us than the health and safety of our team, our customers and the community in general. We anticipate being closed for four weeks until the end of April, but we will keep you up to date with changes. We want to thank our amazing teams for all their incredible efforts to support our customers and each other during these challenging times.

Whilst you may not be able to come in and visit us in person, Mecca.com.au remains open to help you look, and more importantly, feel your best. It provides free shipping, gift wrapping, e-gift cards, customer reviews and live chat…everything you need is only a click away.

In recent weeks, we have also been brainstorming new ways to continue to bring MECCA into your homes and hands, keeping you connected to us and the world of beauty we all love.

We are very excited to be launching “Virtual Services”, your personalised beauty consultation accessed via FaceTime and booked via our online booking tool or our Customer Service team. You can choose a quick 15 minute beauty pow wow, or a 45 minute skin or make up consultation. One of our ‘font of all knowledge’ in-store hosts will call you on FaceTime and will talk you through and demonstrate everything you would typically see in store. It’s free. It’s fun. We think it’s pretty fabulous and we’d love you to be a part of it. Click here to login and to book.

We’ve also launched Mecca Live, our 24/7 beauty broadcasting program sending you daily beauty updates across blockbuster launches, Mecca TV, Mecca Chit Chat and Facebook live sessions. So come on, take a beauty breather and join us at MECCA LIVE.

Health and safety is the order of the day, and we are taking extra measures to protect you at this time. Deliveries can be dropped at your door, requiring no signatory and a no-touch drop off.

Stay tuned, stay healthy and let’s all look after each other and do what we can to help stop the spread of COVID-19.

Take care,

The MECCA Team