Contact Us

Have a burning beauty question, a general enquiry, or want to share some feedback? Just like in-store, our experienced Makeup, Skincare and Fragrance Specialists in our Customer Experience team are ready to help in a way that suits you:

1. 1. Live chat with a real-life MECCA Specialist online, between 8am – 6pm AEDT Monday - Saturday. To find out if a Specialist is available, visit mecca.com.au and look out for the chat icon in the bottom right hand corner of your device. If you can’t see the icon, please refer to option 2 or 3, or check back later.

2. 2. Call us between 8am – 6pm AEDT Monday - Saturday on 1800 007 844 (free call Australia) or +61 3 9420 7373.

3. 3. Fill in the form below at any time, and one of our MECCA Specialists will be in touch as soon as possible.

Note: You may also find an answer in our Customer Experience section.