Contact Us

Need some help? That's what we're here for! If you can't find your answer in our Customer Experience section, please get in touch using one of the below options.

Please note: We’re experiencing a peak in enquiries, so it will take us a little longer than normal to get to everyone, with delays of up to 3-5 business days. We are working hard to respond as soon as we can.

Track your online order .

LIVE CHAT WITH CUSTOMER SERVICE
Have an enquiry or feedback? Talk live with our Customer Experience team here
Monday to Sunday 7am to 10pm AEST

VIRTUAL HOSTING
Need product advice or recommendations? Talk live with our expert in store team here. The below hours are subject to host availability - you can see when we're online!
Monday to Saturday 9.30am to 8pm AEST
Sunday 10am to 5pm AEST

PHONE US
Our Customer Experience team are available for over-the-phone support on 1800 007 844 (free call Australia) or +61 3 9420 7373
Monday to Sunday 9am to 5pm AEST

EMAIL
Complete the form below and we'll get back in touch as soon as possible

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Please note: your personal information is strictly confidential. All emails are sent to customerservice@mecca.com.au
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