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It’s really that easy. Just order online then pick up your box of MECCA magic from one of the available
Cue the confetti; Click & Collect is now available in more stores! Yes, we’re a little (let’s go with
fashionably) late to the party, but the good news is you can now shop your beauty favourites online and pick
them up in-store, usually within 24 hours. This service is now available across all stores in Victoria, Western Australia and Tasmania (excluding Myer stores) with more coming soon. Ready, set, click…
Not yet (but watch this space!). Our Click & Collect trial is currently
in Victorian, Western Australian and Tasmanian stores (excluding Myer stores).
No. There is no delivery fee or minimum spend at checkout required for a Click
No (but we really wish they were). Unfortunately, whilst we are trialling this
service, not all products will be available for Click & Collect. Your best bet is to set the bigger
like MECCA Doncaster, MECCA Highpoint or MECCA Southland — as your collection location. They’ll have the
biggest range of products available for Click & Collect. Keep in mind, you can always get in touch with
Customer Care team for alternative
product suggestions that are available at your preferred collection location. Or, if you really have
heart set on a particular product (we get it), we recommend selecting our standard shipping option
on us for all orders over $25).
No. Unfortunately, complimentary lucky dip samples and online special gifts are
available with Click & Collect orders. The good news is, when you head in-store to pick up your order,
can try products to your heart’s content and request a sample pot of any that take your fancy.
Absolutely! Just like regular online orders, you can redeem your Beauty Loop
rewards by logging into your online account and placing an order. Your reward will then be included in
order at the time of collection. Please note, all Beauty Loop rewards are available while stocks last
cannot guarantee availability in-store at the time of collection. You have to be quick!
Yes! However, please note that product personalisation can only be done
the time of pick-up. We recommend that you allow additional time for this service to be completed.
No. However, you are always welcome to purchase a gift card in-store upon your
visit to collect your order. You may also wish to purchase an eGift card online (which can be sent
to the recipient with no additional shipping fees!)
No. However, upon collecting your order from store, our store hosts can
gift wrap your products for you. Please allow additional time upon your visit if you wish to have your
products gift wrapped.
No. We cannot offer gift messages on Click & Collect orders at this time.
All products ordered through the Click & Collect service are subject to
availability. This means that whilst we will do our absolute best to ensure availability of products you
ordered, there may be instances where the products are out of stock at your selected Click & Collect
Never fear though! If this happens, you will receive an email notifying you
part or all of your order is unavailable and confirm that we will process a refund to your original
No. However when you visit in store to collect your order, you are welcome to
purchase or return products in line with our Returns and
No. However, when you visit in-store to collect your order, you are welcome to
return your order in line with our Returns and Exchanges
After placing your order, you will receive a ‘Ready For Collection’ email,
within a day of placing your order. You can then visit your selected Click & Collect store to collect
Find store opening hours here.
Your order must be collected at the store you selected at checkout. We will
confirm the pick up location and all other details in the order confirmation email we send you. When you
arrive in-store, all you have to do is let our team know you are collecting your Click & Collect order.
Don’t forget to bring along your ‘Ready For Collection’ email and valid photo ID.
No. Unfortunately all Click & Collect orders must be collected by the person
placed the order, and a valid photo ID is required upon collection. Please bring your ‘Ready For
email and valid photo ID.
Remember to bring the ‘Ready For Collection’ email we sent you and valid photo
We will hold your order for 10 days from the date it is ready for collection.
Unfortunately, we are unable to extend this timeframe, so be sure to collect your order in time!
If your order is not collected within 10 days of the collection date , it will
longer be available for collection. You will receive an email from us confirming that we have cancelled
order and provide you with a refund. Refunds will be processed in line with our Returns and Exchanges
Yes. Products purchased through Click & Collect can be returned or exchanged in
with our Returns and