BOOK A SERVICE

Booking an in-store service with MECCA online is fast and easy. Simply go to mecca.com.au/booking, select your preferred store location, MECCA service, appointment time and confirm. You can also cancel existing bookings.

We like to stay in touch so we will send you a confirmation email and reminder SMS prior to your appointment or you can log onto go to mecca.com.au/account any time and check the details of your upcoming appointments.  Don't forget to arrive early for your appointment and remember, any booking fee is redeemable on product at the time of your appointment. Enjoy!


WHAT IF I AM LATE TO AN APPOINTMENT?

If life’s little hiccups cause you to be late, this may impact the length of your appointment or the type of service we are able to provide. If you are more than 15 minutes late to your appointment, we may not be able to accommodate you in which case you may need to cancel or reschedule.


WHAT IF I CAN NO LONGER MAKE MY APPOINTMENT TIME?

No worries. If you need to cancel your appointment, go to mecca.com.au/account or contact our Customer Service team in Australia on 1800 007 844 or New Zealand on 0800 882 443, 9am-5pm (AEST) Monday-Saturday.


MAY I BOOK BEAUTY LOOP SERVICES ONLINE?

If you are a Beauty Loop Level 2 or 3 member, you can enjoy complimentary Beauty Loop services periodically throughout the year. If you are eligible for a Beauty Loop Makeup Application or Tutorial, these services will be visible when you go to book an appointment at mecca.com.au/booking.


MAY I CANCEL BEAUTY LOOP SERVICES ONLINE?

To cancel a Beauty Loop service simply log on to mecca.com.au/account or contact our Customer Service team in Australia on 1800 007 844 or New Zealand on 0800 882 443, 9am-5pm (AEST) Monday-Saturday.


NO SHOW

If you don’t cancel your Beauty Loop service appointment, you will be ineligible to re-book it for that campaign period. But don’t worry, you will be eligible to book a new Beauty Loop service for the next campaign period.